AccessiBe Ltd.
A small dermatology practice paid for an "accessibility widget." They got sued anyway.
Tribeca Skin Care, a small dermatology practice in New York, paid AccessiBe $490 a year for an accessibility widget — a third-party overlay tool that promised to make any website "ADA compliant" with a few lines of code. They got sued for ADA violations anyway. Then they sued AccessiBe for misrepresenting what the widget did.
In 2025 the FTC fined AccessiBe $1 million for deceptive marketing. This case is the definitive proof that accessibility overlays don't work as a legal defense — the DOJ has warned about them, plaintiff firms target sites using them, and they don't fix the underlying inaccessible code. Real compliance requires real work.
Court
U.S. District Court (jurisdiction details pending confirmation)
Case
Tribeca Skin Care v. AccessiBe Ltd.
Filed June 24, 2024 — docket not confirmed in public sources
Outcome
Active litigation as of 2024 — Tribeca sued AccessiBe for deceptive marketing; FTC separately fined AccessiBe $1M in April 2025
What went wrong on the site
Each visual below shows what visitors with disabilities actually experienced.
<div onClick="buy()">
<div>Buy now</div>
</div>
Custom controls had no ARIA roles, so screen readers could not announce what they were or what state they were in.
WCAG 4.1.2 Name, Role, Value
Sources & documentation
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