ADA Compliance for
Restaurants & Food
1 in 3 ADA web lawsuits in 2025 targeted a restaurant — the moment you added online ordering, you became a target.
34.6%
of 2025 ADA web suits target restaurants
2×
Sweetgreen sued twice in 8 years
$10K+
Five Guys settlement (publicly disclosed)
The risk to your business
Demand letters don't just go to chains. A single-location restaurant with online ordering is just as exposed — especially if you use a platform with known accessibility gaps.
Why restaurants gets targeted
Online ordering menus with toppings, modifications, and allergen options almost always fail screen reader and keyboard tests.
PDF and image-based menus are completely invisible to blind customers — an easy violation to prove.
Third-party widgets (OpenTable, Resy, Toast) count as your responsibility — "it's our vendor's fault" isn't a legal defense.
Biggest settlements in restaurants
7 documented cases · $10K+ disclosed
Every restaurants case we've documented
7 cases · $10K+ total disclosedFive Guys Enterprises
Marett v. Five Guys Enterprises, LLC
$10K2017Domino's Pizza
Robles v. Domino's Pizza, LLC
2022Winn-Dixie Stores
Gil v. Winn-Dixie Stores, Inc.
2021Sweetgreen
Farmer v. Sweetgreen, Inc.
2017Peapod LLC / Ahold U.S.A.
United States v. Ahold U.S.A., Inc. and Peapod LLC (DOJ Settlement)
2014Sweetgreen
Colak v. Sweetgreen, Inc.
2024Blue Apron
Access Now, Inc. v. Blue Apron, LLC
2018
What specifically to fix
The most common failure patterns for restaurants.
Online ordering customization
Screen reader: blockedToppings, ingredients, and allergen selectors are usually inaccessible custom dropdowns.
Menus posted as images or PDFs
Alt text: missingA PDF menu with no text layer is invisible to blind customers.
Reservation widgets
Keyboard: failsOpenTable, Resy, and SevenRooms embeds count — if they're not accessible, you're liable.
Loyalty app accessibility
Mobile: inaccessibleApp-exclusive deals that don't work with VoiceOver create a different price for disabled customers.
See where your restaurants site stands
Free instant scan — find the violations plaintiff firms look for.